Covid-19 Shipping Update
I hope all my customers stay safe and well during this difficult time.
UPDATE 24th Oct 2020: Royal Mail have started a new parcel collect service where up to 5 parcels can be collected per day during their rounds. I will therefore be updating the store to add previously "out of stock" large or bulky items back in stock and updating the shipping options. There is a charge for this service but I will absorb that.
Please note that this will not allow orders to be shipped the same day so please allow extra time for your delivery.
They have stated that Special Delivery parcels will take an extra day due to being collected - so in effect a 48 hour service.
International orders may take longer than usual due to restrictions in your country.
I am personally taking all appropriate safety measures. We already know that postal items are safe as the virus cannot survive long on letters or parcels.
Royal Mail have stated that as of 28th September, Special Delivery by 1pm will be guaranteed for 4pm next day so this service is improved but will take slightly longer than usual.
There may also be delays on arrival for international orders due to local restrictions or service problems.
While social distancing measures are in place orders will only be shipped by 'signed for' or tracked post if absolutely necessary ie high value items or some international post.
As of 24th March I will only be posting orders via the local letter box in order to comply with the new government regulations.
Any orders that are very large either in number of items or value will be split into two large letter boxes so they can be posted in the letter box.
High value International orders may be held until restrictions are lifted but I will let you know if this is the case.
Thank you for your understanding.